INFO@DB360WASH.COM

(717) 691-1712

PA #: 139750

Privacy Policy

Last Updated: April 24, 2025

DB360 Soft Wash (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with us, including through our website at https://db360wash.com, any related media platforms, mobile websites, or mobile applications.

By using our services or accessing our website, you agree to the terms of this Privacy Policy.

1. SMS Privacy Policy

By providing your phone number and consenting to receive text messages from DB360 Soft Wash, you agree to the terms outlined in this SMS Privacy Policy.

1.1 Consent to Receive Text Messages

You consent to receive SMS/MMS messages for purposes such as appointment reminders, service updates, promotional offers, important notifications, and customer service.
Consent is not a condition of purchase. You confirm that you are the subscriber or have authority over the provided number.

1.2 Data Collected

  • Phone Number: Collected during opt-in.

  • Message Content: May be stored if relevant to customer service.

  • Preferences: Opt-in and opt-out records are saved to ensure compliance.

  • Device Info: May include device type to optimize delivery.

1.3 How Your Data Is Used

Your phone number and Opt-In/Opt-Out preferences are used to deliver the requested service. Data may be analyzed to improve our support.

1.4 Data Protection

We secure your data with end-to-end encryption, redundant firewall systems (Microsoft and Sucuri), and site-level security (Wordfence).

1.5 Data Sharing

We do not sell or rent your number. We may share it only with:

  • Service providers who deliver messages

  • Legal authorities when required

  • Business successors in case of merger or acquisition

Text message opt-in data will never be sold or used for third-party marketing.

1.6 Managing Your Preferences

To stop receiving text messages:

You may request access to, correction of, or deletion of your information at any time.

1.7 Data Retention

We retain your information only as long as necessary to fulfill service purposes or legal obligations, after which it is securely deleted.

1.8 Legal Compliance

We comply with the TCPA, CTIA guidelines for 10DLC, and all applicable federal and state data privacy laws.

1.9 Updates to the SMS Policy

We may update this SMS Privacy Policy. Continued use of our text services implies your acceptance of any changes.

1.10 Contact for SMS Policy

DB360 Soft Wash
6508 Brandy Ln Unit 3, Mechanicsburg, PA 17050
📞 717-691-1712
✉️ info@db360wash.com

2. General Website & Service Privacy Policy

2.1 Information We Collect

We may collect personal information when you:

  • Fill out a contact form

  • Request a quote or service

  • Subscribe to newsletters

  • Communicate via email or phone

This may include your:

  • Name

  • Email address

  • Phone number

  • Physical address

  • Voluntary submissions

We also collect technical data automatically, such as:

  • IP address

  • Browser type

  • Referring/exit pages

  • Date/time stamps

  • Device and usage information

2.2 How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and service requests

  • Send updates or special offers

  • Improve our services and website performance

  • Comply with legal requirements

  • Detect and prevent fraudulent activity

2.3 Sharing Your Information

We do not sell or trade your personal information. We may share it with:

  • Trusted service providers (e.g., hosting, analytics, support)

  • Legal/regulatory authorities when required

  • Successors in the event of a business transfer

2.4 Cookies & Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience and analyze performance. You may disable cookies in your browser settings, though some site functionality may be affected.

2.5 Data Security

We implement reasonable security measures to protect your information, but no internet transmission is ever completely secure.

2.6 Your Rights & Choices

You may contact us to:

  • Access or update your personal data

  • Request deletion of your data

  • Opt out of marketing communications

2.7 Third-Party Links

Our website may link to third-party websites. We are not responsible for the privacy practices or content of external sites.

2.8 Updates to This Policy

We may update this Privacy Policy periodically. The “Last Updated” date at the top reflects the latest version. Continued use of our site or services constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy:

DB360 Soft Wash
6508 Brandy Ln Unit 3
Mechanicsburg, PA 17050
📞 717-691-1712
✉️ info@db360wash.com